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John Robinson's Inspection Group was an excellent choice for me. Miguel did the first inspection and at the end walked us through and pointed out the issues raising concern. But (Realtors Note:) he was not one to kill a sale. He explained what to look for in the way of... read moreJohn Robinson's Inspection Group was an excellent choice for me. Miguel did the first inspection and at the end walked us through and pointed out the issues raising concern. But (Realtors Note:) he was not one to kill a sale. He explained what to look for in the way of cracks that were considered "normal " in SoCal and what he didn't want to see! As he couldn't access some areas due to them being locked and full of furniture, Matt returned ( for an additional fee) and checked those areas out. By then we had read the clearly written report that color coded items according to severity of concern and in addition to explaining his findings he also explained some findings noted in the report . I am a former realtor and this was the best written report I have ever seen. read less

Andrew did a fantastic and thorough job with the inspection of the new home we are buying.  He was extremely professional and explained everything he was going to do and how we was going to approach it.  He made us feel like he had our best interests in mind.  I... read moreAndrew did a fantastic and thorough job with the inspection of the new home we are buying.  He was extremely professional and explained everything he was going to do and how we was going to approach it.  He made us feel like he had our best interests in mind.  I couldn't have asked for a better experience. read less

Andrew did an excellent inspection, report, and he was available for follow up questions. His knowledge and experience was very helpful.

The folks at John Robinson's Inspection Group are definitely top notch. From answering the phones thru delivery of the report, I didn't once hear a single unfriendly voice. And when the winter rains flooded out our inspection day (literally, the roads were all closed an hour before our scheduled time)... read moreThe folks at John Robinson's Inspection Group are definitely top notch. From answering the phones thru delivery of the report, I didn't once hear a single unfriendly voice. And when the winter rains flooded out our inspection day (literally, the roads were all closed an hour before our scheduled time) they didn't penalize us for cancelling at the last minute and were only too helpful in rescheduling as quickly as possible.

Andrew was our inspector and he was incredibly thorough and didn't mind at all talking me through all of the things he was looking at/for. His technical knowledge of the many things they examine is backed by years of field service and his ability to explain the how's and why's of what he was examining at a layperson's level made the whole experience a lot less intimidating.

I had prided myself with having a critical eye with at least a little knowledge from previous experince in contracting, but Andrew definitely opened my eyes to things that I never otherwise would have seen. Once the inspection was done, he went over all the photos and recapped what we talked about during the walkthru and when asked also had plenty of suggestions for how to approach repairs and/or get second opinions if I felt the need.

Overall the experience was great and left me feeling much more tuned into the details of the home we are buying. I feel like I got a lot more out of being at the inspection than if I were relying only on the printed report. The only suggestion I might offer is to some how squeeze a little more resolution out of the photos. The images in the PDF report were often a little low-res and if I hadn't been there I would struggle with knowing what was being detailed.

Beyond that, 5-star no question. read less

Natasha was amazing!  This is my 3rd home purchase (and 3rd time with an inspection company) and this was by far the best experience.  This company was recommended by my real estate agent, and I'm so glad I took her advice.  The inspection started with Natasha asking me if I... read moreNatasha was amazing!  This is my 3rd home purchase (and 3rd time with an inspection company) and this was by far the best experience.  This company was recommended by my real estate agent, and I'm so glad I took her advice.  The inspection started with Natasha asking me if I have any specific concerns.  I really appreciated this courtesy.  Natasha then spent over 3 hours examining and took the time to do a 30 minute "debrief" at the end of the inspection.  It was much appreciated, as I'm currently in the process of purchasing a 1970's home.  She explained what the major versus minor issues are, which is very helpful when you get a report with over 100 items identified.  This company made me feel comfortable nothing was missed in my home purchase! read less